Terms of Service for Aivot Empowerment School

Last Updated: August 27, 2025

1. Agreement to Terms

This website is operated by Aivot Empowerment School. Throughout the site, the terms “we”, “us”, and “our” refer to Aivot Empowerment School. By visiting our site, initiating a WhatsApp conversation through a Click-to-WhatsApp (CTWA) advertisement, and/or enrolling in one of our programs, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”).

These Terms of Service apply to all users of the site and WhatsApp channel, including browsers, clients, and contributors of content. Please read these Terms carefully before accessing our website or using our services. By using any part of the site or interacting with us on WhatsApp, you agree to be bound by these Terms.

2. Our Services

We design and deliver high-impact, experiential programs for leaders and professionals, including but not limited to The AivotLife Catalyst and the invitation-only Aivot Decision Pinnacle (the “Services”).

Certain services may be available exclusively online through live, interactive events on platforms such as Zoom or through direct communication channels like WhatsApp Business. All descriptions of our Services and their pricing are subject to change at our sole discretion. We reserve the right to discontinue any Service at any time.

3. WhatsApp Business Communication

We use the WhatsApp Business Cloud API provided by Meta Platforms to communicate with users who initiate contact with us (for example, by clicking a CTWA advertisement).

• We only send messages in response to user-initiated inquiries or within the scope of service delivery (program updates, payment confirmations, reminders).

• Outside the permitted 24-hour session window, communication will occur only via Meta-approved message templates.

• We do not use WhatsApp to send unsolicited promotional messages or to contact individuals who have not explicitly opted in.

4. General Conditions & Intellectual Property

We reserve the right to refuse service to anyone for any reason at any time.

The Service and all materials delivered to you (including course content, frameworks, and proprietary methods) are the intellectual property of Aivot Empowerment School. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

5. Program Enrollment and Payments

You agree to provide current, complete, and accurate purchase and account information for all enrollments. Our third-party payment gateway, Razorpay, securely handles all payment transactions. Your payment information is always encrypted during transfer over networks.

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email, phone number, or WhatsApp number provided at the time the order was made.

6. Program Policies & Commitments

• Our Guarantee: We guarantee to deliver the full program and our dedicated expertise as described. We do not offer guarantees of specific financial, business, or life outcomes, as these are dependent on the participant's commitment and implementation.

• Commitment & Cancellation: Your enrollment in any of our live events is a firm commitment. We dedicate significant time and resources to each cohort and limit the number of seats to ensure a high-quality experience. Therefore, we do not offer refunds for changes of mind or non-attendance.

• Deferral Policy: In the case of a documented personal or medical emergency that prevents you from attending, we will work with you on a case-by-case basis to defer your enrollment to a future cohort, subject to availability.

7. User-Generated Content (Feedback & Submissions)

If you send us feedback, testimonials, creative ideas, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, and otherwise use in any medium any comments that you forward to us for the purpose of marketing and improving our Services.

We are under no obligation to maintain any comments in confidence or to pay compensation for any comments. You agree that your comments will not violate any right of any third-party and will not contain unlawful or abusive material.

8. Personal Information

Your submission of personal information, including through WhatsApp, is governed by our Privacy Policy.

9. Disclaimer of Warranties; Limitation of Liability

Our Service and all programs are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.

In no case shall Aivot Empowerment School, our directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or any similar damages, arising from your use of any of the Service, our website, or WhatsApp communication channels.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in the courts of Chennai, Tamil Nadu.

11. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

12. Contact Information

Questions about the Terms of Service should be sent to us at support@aivotschool.com.